Frequently Asked Questions

Less Frequently Asked Questions

 

 

SO, HOW DOES THIS WORK?

It’s pretty easy! Just complete the form on the Get Started page and we’ll take care of the rest. Submitting the form is a one-time process that creates an account for you on our search engine and in our system. Once our account administrators verify that you are in fact a human, your account will be upgraded for download access.

After you’ve decided on the music for your production, you must report any usage to us online at videohelper.com/licensing. This is the only time you need to pay us. Our licensing team will verify your submission for accuracy and you’ll be sent an invoice within 2 business days. Please note- you’re cleared to release your production once you've accurately reported it to us.


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HOW MUCH DOES YOUR MUSIC COST? 
Our music is licensed. The cost varies depending on how and where it is used. You can view our rates on our license application/rate sheet or give us a ring and we’ll be happy to provide you with a quote. 


If you are interested in a yearly blanket license of our library, please give us a call to see if you are eligible. 212-633-7009 

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HOW MANY UNIQUE TITLES DO YOU HAVE?
We currently have over 5000 unique titles. You can view our online catalog to browse all of the titles in our library.

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ARE YOU ROYALTY-FREE OR LICENSE? 
We are a license library, meaning you pay when you actually use the music, often called “needledrop”.  We are not buy out, nor royalty-free.  Please call us if you have any questions regarding licensing at 212-633-7009.

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HOW IS VIDEOHELPER DIFFERENT FROM OTHER LIBRARIES? 
 It's the only library designed from the ground up to think like a producer. Here’s how: 
• Sonically arresting and visually stimulating! 
• Incredible editability! Each cut has: 
                – Hits & stings every five seconds!
                – Pastable endings!
                – No key or tempo changes!
                – Loopable sections!
                – multiple Builds to a climax! 
• Every cut tells a story, not just reproduces a genre! 
• Track descriptions that are actually useful! 
• Not all of our music is even music! 
• Over 55 different titles per disc! 
• Not ONE sax solo in our entire library! 
• Tons of exclamation points! Help! I can’t stop! 
• Variations in mood and instrumentation within each cut! 
• Look & Load – our entire library on one searchable DVD! 
• Experimental sound design CDs! 

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CAN I SEARCH AND DOWNLOAD MUSIC ONLINE?
Yes, we have an online search engine that provides multiple media options for downloading. 

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DO YOUR LIBRARIES COME IN OTHER FORMATS?
In addition to online downloads, all of our music is available on a searchable hard drive for qualified clients.  
Look & Load is our superfast search engine, catalog, and MP3/Wav library all on one drive. The drives come preloaded with full-bandwidth (16-bit / 48k) files and feature easy searching and auditioning.

Please call for more information - 212.633.7009.

 

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 IS YOUR CONTENT EXCLUSIVE?
Yes. We do not practice non-exclusive retitling and you will not see our music in any other library. And if that music thinks it can run around, think with its you-knows-it and have a little something on the side, it’s going to need an ice pack and a lawyer.

 

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HOW LONG DOES A LICENSE LAST?
All licenses are granted in perpetuity, which means as long as the production does not change, the license will last forever. As long as the production is properly licensed, there is no limit to the number times the production can be broadcast or used. If the production changes in any way, it must be re-licensed as a new production. In industry terms: New Slate# = New Production. Please contact us if you have any questions.

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WHAT DO I DO IF I STILL HAVE A QUESTION?  
Call us at 212-633-7009, email us at info@videohelper.com, or talk online.

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Does this rash look infected to you?
There are two signs of infection you should be aware of: the first is a dark red, blotchy skin appearance around the wound, which will be sensitive to the touch, and usually will seem to have a burning sensation. The second, is usually instantaneous death. If the second set of symptoms should occur, lie down and don't move or you'll start freaking people out. Also do not drive or call old girlfriends and ask if they're busy next weekend. 

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What is 'NOISE GENERATOR' and why did I just randomly capitalize it?
The noise generator libraries are designed by award-winning producers and sound designers with one goal: to deliver sounds that other production element packages just don't offer. Featuring some of the strangest, hugest, disturbingest, & fetal-position-inducingest sounds ever heard, these dangerous collections of sonic condiments are perfect for TV, radio, post production, film, web, and multimedia use and abuse. All noise generator products are royalty -free and come with comprehensive, user-friendly color-coded booklets. For more info, email us - info@videohelper.com.

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Is VideoHelper a Buyout Library?
The answer is no. Unless you're willing to buyout the library in exchange for a date with Jordana Brewster. Then, the answer is "We're not sure -- we have to think about it." Sure, the answer would still later be 'no' -- but we would then have time to call all of our friends and tell them that we're going to pick up the phone and turn down a date with Jordana Brewster. So -- in a nutshell, the answer is no. Our library is available in both a needle-drop (called 'laser-drop' by some libraries) and yearly blanket license. Please call for more information if you don't understand what any of these terms mean. We will then place you on hold indefinitely, affording you the opportunity to research the definitions on other websites.

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Who's Jordana Brewster?
She's the woman in the ‘The Fast and the Furious’ series, ‘The Texas Chainsaw Massacre – The Beginning’, and some other movies that none of us can remember at this time.

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Do You Know the Way To San Jose?
When we asked for frequently asked musical questions, this is not what we meant. Please stop sending questions like "What's It All About, Alfie?", "How Am I Supposed to Live Without You?", "Who Can It Be Now?" and -- the last straw: "Do You Think I'm Sexy?" We have no idea about any of these -- especially for the person who included a photo with the latter question. 

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Who the hell dresses Stevie Wonder?
Okay. This is a musical question, but it doesn't even pertain to our music library. Try to stay focused. However, to answer your question we have no idea, but we've ruled out Laura Ashley, Martha Stewart and the Cure's Robert Smith. 

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Uh -- Is this Ingram and Company?
No. We think it's usually enough of a hint when we answer our phone with "VideoHelper, good [time of day]." And when we tell you that you've misdialed, please don't ask us if "we're sure." For those frankfurter-fingered callers out there, we don't mind you not being able to use a touch-tone -- but we do mind you throwing our employees into some Twilight-Zone-esque existential crisis. 

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Is this "Traci Gordinn" a real woman?
Well, we ask you: What makes a "real" woman? Is it the ability to reproduce? The ability to marshall their power of sensuality to please a man (or woman)? The deep, emotional strength that comes with heightened empathy and awareness of the pains and joys of our existence? Is that what you mean? Then, no. Not at all. 

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Do you do custom music? News Packages? Show themes? Bar Mitzvah videos?
Well – kind of. We’ve done this stuff before (we’ve done the open music for ABC’s World News Tonight, the current theme package for 20/20 and branding for networks like MSNBC, for example – not to mention an embarrassing spate of all-mime pornographic films) but we only do it for our current library clients. Why? For two reasons: One, we tend to get requests for packages a lot and we just don’t have the time or the will to live to do it on a regular basis. We’d rather knock ourselves out and make our brand of musical stupidity available for those who truly love us. Two: ever since the rodeo accident, ol’ Clem hasn’t been the same. 

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Do you believe that existence is purely happenstance or, like the writings of Horace Hurke (1809-1876), do you think we follow a predetermined path?
We here at VideoHelper believe that our lives follow a predetermined path, much like a train carrying explosive cargo along its tracks, carelessly misdirected into the path of a passenger train by some angry, evil, underpaid rail services technician. We also believe that in less than one hour the trains will collide at speeds over 120 MPH – unless Rick Springfield/John Stamos/Jack Wagner (or all of them) can stop them in time using nothing more than a tube top and tweezers. Bear in Mind Horace Hurke (1809-1876) also wrote several TNT Movies of the week. 

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Who writes the liner notes/descriptions on your discs?
I do. Glad we could clear this one up. 

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What’s the best way to search for cuts in your library?
The best way to search for cuts would be using our online search engine. Here you can search by Genre, Mood, Instrument, Tempo and Keyword. Additionally, you can use our Scenarios tool, which allows you to search for tracks using real-world descriptions for situations/emotions. “Don’t You Die On Me Man,” “Debate, Gladiator Style,” “Blowing Stuff Up,” and “Slo-Mo Punt Return” are just a few of the more than the 289 initial categories, which will be updated as the library grows and additional Lohans get sent to prison.

If you still have trouble finding what you need you can also contact us directly and we will do a search for you.

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Does your library do ‘sound alikes?’
Nope. And we’re proud to say that – especially after the horrible toothbrushing accident which left us unable to use subjective clauses. Sometimes we like to capture the vibe of a group by using similar production techniques or try to sound like a generic song by an easily-identified band, but riffing on specific songs is just a bad idea, according to our lawyer, friends and the few surviving people who have seen us in leather pants and makeup. Sometimes, we like to think that people on the radio do sound-alikes of OUR stuff. We also like to think that we can talk to dolphins and that ‘The Flintstones’ was a documentary. 

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Where can I find someone who loves me despite this horrible facial deformity – oh – and rate information for your library?
Sometimes, finding a person who sees the true inner beauty of another person is a life-affirming experience. So is winning the lottery. Don’t get your hopes up. As far as the rates go, please check our website under the ‘Licensing’ heading and take a gander at our rate sheet. If you can’t find what you’re looking for on our rate sheet, you should hang your head in shame. Okay – then and only then you should call us.

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